Monday, March 7, 2011

This makes me think...

The manager of a local supermarket, in an effort to increase sales, advised his employees to personalize his or her service. No one did much about that suggestion, except for a young man with Down's syndrome who worked as a bagger. With the help of his father, he made hundreds of business-size cards with inspirational thoughts. He dropped a card in each order of groceries he bagged. 

Two weeks later the manager noticed that "John's line" stretched clear down the aisle to frozen foods. The manager opened another register and welcomed people to his line. No one moved. Puzzled, the manager asked individual customers to come to his open line. "No," they replied, "we want John's cards."

Sales in the store increased significantly. Other workers were inspired. The flower department decided to give away flowers at the end of the day to the elderly, widows, and to children.

We can build the kingdom by small, steady acts of kindness.

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