Karl Menninger believed that the experience of not being listened to made people unwell, and the experience of being listened to made them well again. The experience of being loved through listening made them whole again... Listening is the heart of ministry.When we listen, we affirm and empower the other. Our listening is a gift to the other. When we don't listen, we fail to hear the Spirit being revealed through others, and we impede the development of life in [others]...
Douglas Steere states: "To 'listen' another's soul into a condition of disclosure and discovery may be almost the greatest service that any human being ever performs for another."
---Building Community: Christian, Caring, Vital, by Loughlan Sofield, Rosine Hammett, Carroll Juliano
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